Testimonials
What are the 3 major reasons you buy from us and not somebody else?
Reliable Service
Quality Products & Services
Availability
What is the point of difference that makes you want to deal with us?
Friendly and Reliable service
What are the 2 things that annoy you the most when dealing with business in our industry?
Empty promises & unreliable service
Julia Scafidas, Argo Soap & Chemicals
Thank you so much for getting this done last night and working so late on it. We really appreciate all the long hours and Heinrich is very chuffed that he can start printing the QC reports and sending to the growers for confirmation. I have updated all the correct prices for NIS US and all seems perfect.
Ashley Milford, IT Manager
Our stock control is now impeccable and we can trace where the stock really is. We now do not have to deal with time consuming customer queries and have time to concentrate on our work.
The system is simple to use with clear one step instructions to the user with clear visual and audio notifications. Any casual part time worker can be trained within minutes to use the system.
We now do our monthly stock take with 11 people as opposed to 44. We have reduced our paper bill from over ¼ million rand to a minimal expense.
The multiple level data integration between the WMS and operations database is seamless and efficient. The dashboards provide me with real information at my fingertips at the push of a key.
It has greatly improved inter-department communications and eliminated arguments and false accusations.
Wayne Fick, Warehouse Manager
Jonathan and his team saved this project and ensured that we did not loose millions of Rands and the contract. Multi-Weigh’s professional approach and expertise proved invaluable in the success of the automation and control of the production facility.
Allan Wolf, Project Manager, Lay’s Kettle Fried Potato Chips
What are the 3 major reasons you buy from us and not somebody else?
I needed a process-specific IT support system.
The product had to be local and locally supported and not tied into any licensing fees etc.
After sales service any time day or night (I tend to be demanding, but so is this factory…).
What is the point of difference that makes you want to deal with us?
I enjoy the fact that although a complex IT system is running in my factory it is not intimidating to the staff and because of its user-friendliness everybody actually uses the system.
Again, local support and immediacy of service integrated with your ability and desire to meet my needs even if it falls outside your immediate scope of expertise.
What are the 2 things that annoy you the most when dealing with business in our industry?
Arrogance of IT companies and/or people not listening to what they are being told.
In my experience there are very few solutions-based approaches in your industry, most companies want to sell what they can do instead of developing around the customers’ needs.
Heinrich Grobler
I was inquiring about a static dimensioner & weigher. I went to 5 different suppliers / service providers. Most of them tell you what you need (according to them – who do not know and understand your needs) and do not listen to you. Mostly all of them are concerned about profit and not rendering a service. Jonathan and his team listen and build a system according to my needs.
They go the extra mile and I even received my quote on a Saturday. It is obvious that they want to render a service and build a relationship with the customer. Although I will be their smallest customer to date I just know that I will be looked after and supported. The system they designed for me comes in at the lowest price by a very long shot. Now if that is not rendering a service and going the extra mile, I don’t know what is. They have restored my faith in humanity and trustworthy suppliers.
Braam Coetzee
Over the last few years Multi-Weigh Technologies has supplied and installed 5 dimensioners in our warehouses.
Each dimensioner includes barcode verification, capturing of mass, width, length and height and imaging of each and every parcel.
They were able to design an interface to connect seamlessly with our operating systems. The barcode of the parcel is verified on-line and the dimensions assigned into our database in real-time. The images are also stored in the database.
A web server application developed by them allows our staff to recall the dimensional data for any parcel and waybill. The documents are viewed in a pdf format. The systems have proved to be both accurate and reliable.
Multi-Weigh’s technical staff have been available at all times when we have needed their support. They have been instrumental in making the implementation of the dimensioners into our operation a success.
Hendrik de Roubaix, Regional Manager, Inland Operations
We are looking to expand; possibly double in size next year. I told the directors that they don’t have to worry about the Multi-Weigh System because they will handle it easily as they have always shown in the past.
Andrew Coppin, Operations Director
Thank you again! It’s working 100%. It’s just a pleasure working with you. Kind regards.